A complete Maps profile is easier for guests to choose.
Setup and optimisation so your business is ready to compete when people search your area. This channel charges nothing per click and takes no commission per booking.
- 1Example: a complete, active profile4.9(128)Open · Ubud
- 2Example: a competitor's profile4.7(94)Open · Ubud
- 3Example: an empty profile4.5(11)Limited info
Maps position comes from distance, relevance and profile strength. The last two can be worked on, and that is what this is. This illustration is not data from a client.
An unclaimed profile still appears on Maps, only without you controlling the photos, hours, categories and replies that a prospective guest reads.
Google creates entries for many places automatically. Until one is claimed, the information is filled in by other people, including visitors who misremember it.
Three things holding a profile back
A profile that fails to appear usually has the same problems, and none of them are luck.
The wrong primary category
One primary category decides which searches you can win. A villa filed under generic lodging competes with all of Bali instead of the villas in your own district.
A half-filled profile reads as a half-active business
Empty hours, no recent photos, unanswered questions. Google favours profiles that look maintained, and prospective guests do exactly the same.
Reviews left without a reply
Review count matters, but consistent replies read as a sign there is a real person behind the business. A bad review left without a reply weighs more than waiting for new good ones to arrive.
What actually gets done to your profile
No tricks and no ranking guarantee. What gets done is every signal that genuinely sits within the profile owner's control.
Claimed and verified, resubmissions included
Including duplicate profiles and old entries created by other people, which are frequently the real reason a profile never climbs.
Categories, services and attributes rebuilt
The primary category is chosen from searches guests genuinely use in your area, not from the phrase that reads best.
Photos, hours and attributes filled in properly
Photos named and ordered correctly, seasonal hours set, and business attributes filled in so the profile looks active and maintained.
A review request flow your team can actually run
A short link, the right moment to ask, and reply templates. We build the flow, your team runs it day to day.
Signage and a physical location. Signals Google still weighs behind the scenes.
What the setup and optimisation covers
Done once, properly, then handed over so you can maintain it yourself.
- Profile claim and verification, including duplicate handling
- Primary and secondary category research
- Business description and service list written
- 20 photos uploaded and ordered, including file naming
- Opening hours, holiday hours and attributes configured
- 3 opening posts, plus a booking/WhatsApp link with UTM tracking
- A short review request link and reply templates
- A handover session so your team can maintain it
From claim to a fully live profile
- Step 1
Audit the existing profile
We check whether a profile already exists, has been claimed by someone else, or has been duplicated. The audit is free and you get the findings as they are.
- Step 2
Claim and verify
We handle verification, including when Google asks for extra proof or a video walkthrough of the location. If it fails, we fix the details and resubmit, up to 3 submissions.
- Step 3
Optimise the profile contents
Categories, description, services, photos and hours are all done in one pass, ahead of waiting on Google's verification.
- Step 4
Handover and review flow
You hold full access. Your team gets the review request link and reply templates ready to use.
Verification failed? We resubmit at no charge
Verification and Maps ranking are decided by Google, and anyone guaranteeing a ranking is selling something they do not own. What we can guarantee is the work.
- If verification fails, we fix the details and resubmit at no charge, up to 3 submissions.
- Monthly plans have no minimum term: cancel anytime, the service runs until the end of the month already paid for.
- Full profile access stays in your name. We are only added as a manager.
- The initial audit is free and you keep the findings even if you do not go ahead.
One payment for a channel that never charges per click
A one-time setup, with optional monthly management if you want posts and reviews kept up without adding work for your team.
One-time. Once Google verification passes, the profile is usually fully live right away. Monthly management is optional and can be stopped at any time.
The five questions asked most
Start with a free audit of your profile
Send your business name and location. You will find out whether it has been claimed, whether duplicates exist, and the three things holding its position back right now.