Guests pick a spa before they reach your door.
A spa site that answers before guests ask: which treatment, how long, how much, when they can come.
| Time | Guest | Status |
|---|---|---|
| 10:00 | Messaged from the website | Deposit paid |
| 11:30 | Guest from the villa next door | Confirmed |
| 13:00 | Nobody yet | Empty |
| 14:30 | Instagram DM | Answered too late |
| 16:00 | Couple room | Deposit paid |
| 17:30 | Nobody yet | Empty |
An empty slot cannot be sold tomorrow. A spa's capacity expires at closing time every day, and that is what separates it from a shop.
Two empty slots a day at an IDR 250K rate IDR 13M gone every month because guests did not know you were still taking bookings at that hour. Not because the guests were not in Bali.
An example calculated over 26 operating days, not an industry average. The real figure depends on your rates and how many rooms you run.
Three things that lose the guest before they even ask
Spas in Bali rarely lose on the treatment itself. What loses is information that never reaches the guest.
Rates and durations are nowhere to be found
A foreign guest compares three spas at once. The one that does not publish its durations and rates gets cut first, because asking in a DM feels like work.
Your busy hour is a therapist hour, not an admin hour
Messages arrive while every pair of hands is in a treatment room. A guest waiting an hour for a reply has already walked to the next spa on the same street.
Voucher platforms keep the guest's contact, not you
A guest who arrives on a voucher stays the platform's guest. The second visit is booked through the platform again, at the same cut.
A page that sells treatments, not one that displays a company
A spa website that works is not built like a company profile. The order follows how a guest actually decides.
A treatment menu readable at a glance
Treatment name, duration, and rate on one line. Couple rooms and multi-treatment packages sit apart so the guest never has to do the maths.
Photographs of the actual rooms
Guests want to see that the room is clean, private, and matches the photo. Real photography of your treatment rooms almost always beats flawless stock.
A WhatsApp button with the message already written
The guest taps from the treatment page and the message already names the treatment, the duration, and the hour they want. You only answer yes or no.
Bilingual, and ready to open from abroad
Guests book from Australia a week before they fly. The English and Indonesian pages stand on their own so both can surface in search.
A treatment room in Bali. Real room photography answers the question guests most often hold back before booking.
What is inside the spa website package
From a single page for a spa that just opened, to a full menu with a page per treatment.
- Treatment menu page with durations and rates
- Couple room and multi-treatment package pages
- Gallery of the treatment rooms and waiting area
- Prefilled WhatsApp buttons per treatment
- Location page with map, opening hours, and parking
- Indonesian and English versions that stand alone
- Therapist profiles and their certifications
- A page written for nearby hotel and villa guests
From seven working days, in this order
- Brief
Fill in the brief and a short call
The package form, your treatment list with durations and rates, and any room photos you have (about 30 minutes), plus a 30-minute brief by phone, WhatsApp, Google Meet or Zoom. If the photos are not usable yet, we say so here, not at the end.
- Day 3
First design draft
Page structure and treatment categories, a WhatsApp button per treatment, the map and opening hours. You see the live version, not a mockup image.
- Review
Revisions
Major revision rounds per tier (Landing Page 2, 3, or 5 for the whole project; Business Website 3 per stage). Your review time does not count against the schedule. Then a check of speed, mobile display, and every WhatsApp button.
- Day 7 / 10-14
Live and handover
Live and linked to your Google Business Profile on day 7 for the Landing Page, day 10 to 14 for the Business Website, from complete materials. Rate changes go through a small change-request allowance or your Care Plan.
What we carry for your spa website
How many guests walk in depends on your location, your rates, and your season. What we can carry is the work itself.
- Live on the agreed date, or 5% off the final invoice per week late, capped at 15%
- Revisions during the build to the quota in your package, written into the contract
- Domain in your name from day one, hosting on our account through the annual fee, code and content yours once paid in full
- A 30 day post-launch guarantee covering bug fixes at no charge
Eight guests who come direct already cover the landing page
Three tiers, from a single menu page to a full treatment catalogue with a CMS.
A one page landing site carrying the treatment menu, the gallery, and the WhatsApp button. Live in 7 working days from complete materials. The domain and first year of hosting are included, then IDR 2M a year to renew.
Five things spa owners ask most
Send us your treatment list
Just your treatments, durations and rates. In one conversation you will know which package fits.