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Care Plan

Your Website, Maintained and Updated Every Month

Restorable backups, library updates, bug fixes and a small change allowance. Monthly, or a year up front and save 25%.

A villa lit up on a starry night, someone standing at the edge of the pool holding a lantern

2 Care Plan Tiers: Pick by Your Website Package

Every tier carries its own monthly change-request allowance. Pay monthly or a year upfront. A tier change takes effect from the following month.

One payment for 12 months. Price fixed through year two.

For a Landing Page

Care Lite

IDR 450K/ month

IDR 5,400,000 over a year

Start Care Lite

Security & backup

Weekly backups you can restore
Uptime and SSL alerts followed up
Library and plugin updates every month

Changes & response

3 small change requests a month
Run together in one scheduled work window each month
Bug fixes started within 72 working hours
WhatsApp or email answered within 48 working hours (Monday-Saturday)

Hosting, reporting & scope

Hosting and domain in the annual fee, billed separately
No monthly report
For sites whose content rarely changes

Not included

  • Beyond 3 requests, or anything that is not a small change: IDR 500K/hour
For the Business Website

Care Standard

IDR 850K/ month

IDR 10,200,000 over a year

Start Care Standard

Security & backup

Daily backups you can restore
Error monitoring + uptime alerts followed up
Library updates 2x a month + a library vulnerability scan

Changes & response

10 small change requests a month
Run together in one scheduled work window each month
Bug fixes started within 48 working hours
WhatsApp answered within 24 working hours, Monday-Saturday 09:00-18:00 WITA

Hosting, reporting & scope

Hosting, domain, and blog CMS (Konten, Plus tiers) in the annual fee, billed separately
Monthly report: Search Console, speed, and a backup restore test
Everything in Care Lite, plus content that turns over with the season

Not included

  • Beyond 10 requests, or anything that is not a small change: IDR 400K/hour
For a Landing Page

Care Lite

IDR 4,000,000/ year

Works out at IDR 333,333 a month

Save IDR 1,400,000

Start Care Lite

Security & backup

Weekly backups you can restore
Uptime and SSL alerts followed up
Library and plugin updates every month

Changes & response

3 small change requests a month
Run together in one scheduled work window each month
Bug fixes started within 72 working hours
WhatsApp or email answered within 48 working hours (Monday-Saturday)

Hosting, reporting & scope

Hosting and domain in the annual fee, billed separately
No monthly report
For sites whose content rarely changes

Not included

  • Beyond 3 requests, or anything that is not a small change: IDR 500K/hour
For the Business Website

Care Standard

IDR 7,500,000/ year

Works out at IDR 625,000 a month

Save IDR 2,700,000

Start Care Standard

Security & backup

Daily backups you can restore
Error monitoring + uptime alerts followed up
Library updates 2x a month + a library vulnerability scan

Changes & response

10 small change requests a month
Run together in one scheduled work window each month
Bug fixes started within 48 working hours
WhatsApp answered within 24 working hours, Monday-Saturday 09:00-18:00 WITA

Hosting, reporting & scope

Hosting, domain, and blog CMS (Konten, Plus tiers) in the annual fee, billed separately
Monthly report: Search Console, speed, and a backup restore test
Everything in Care Lite, plus content that turns over with the season

Not included

  • Beyond 10 requests, or anything that is not a small change: IDR 400K/hour

Pay yearly

Pay for the year upfront and save 25%

  • Price fixed through year two
  • Your change requests go to the front of the queue
  • One invoice a year instead of twelve

That is IDR 1,400,000 to IDR 2,700,000 depending on the tier, with the price fixed through year two. Stop after the first 30 days and the unused months become credit, valid for 12 months on any of our services, or are refunded if the service stops because of us.

Change requests

Monthly changes run as one batch, not one at a time

Send requests any time on WhatsApp. They are handled together in your monthly work window.

What counts as one request

Change a nightly rate, swap a room photo, change the WhatsApp number, fix a typo, update check-in hours. One change, one count.

What does not wait for the window

A site that is down, or a feature that used to work and stopped. That is a bug rather than a change, and it follows the fix deadline written on your tier.

What is not a small request

A new page, a new section, a redesign, or a feature that never existed. We quote it first, and you are free to say no.

The allowance resets at the start of each month and does not roll over.

Read the full revision policy
Scope

What Is Included, What Is Billed Separately

The rules are identical across every tier. Only the request count and the response speed change.

Included in every tier

  • A monthly allowance of small change requests, sized to your tier
  • One scheduled work window a month to run the requests that came in
  • Site down? The alert reaches us, not you first, and we follow it up
  • Automatic backups; a free restore if the failure was on our side, or billed hourly with a written estimate if it was caused by a hack or an outside change
  • Library and plugin updates on your tier's schedule
  • Bug fixes: a feature that used to work and stopped, at no extra charge
  • A WhatsApp reply inside the deadline written on your tier
  • Code and data stay yours; the domain stays in your name, including when you leave

Outside the retainer, billed separately

  • New pages, new sections, or features that never existed
  • Redesigns or changes to the layout structure
  • New third-party system integrations
  • Bulk content migration above 10 listings at once
  • Copywriting and photo production: we install it, you supply the material
  • Third-party licences: channel manager, payment gateway, stock photos
  • Repairs after changes made by anyone outside our team

First Month Not a Fit? Full Refund.

Stop within the first 30 days for a full refund. After that: monthly stops any time, yearly becomes 12-month credit. If we stop the service, the unused months are refunded.

No minimum term
Full refund within the first 30 days
Hosting sits in the annual fee, billed separately
Stop any time, no penalty

Common Care Plan questions

For a site we built, basic upkeep is already in the annual fee: hosting, domain, SSL, uptime monitoring, security updates and restorable backups, IDR 2M to IDR 4M a year for a Landing Page and IDR 9M to IDR 20M a year for a Business Website, which already includes Care Lite. The Care Plans on this page are for owners who need more: Care Lite for a Landing Page that wants a monthly change allowance, Care Standard for a Business Website that needs 10 requests, daily backups and a monthly report. A site built by someone else uses a Care Plan with hosting billed separately.

Yearly, if the cash flow allows it. It costs 25% less, the price stays fixed through year two and from year three it rises 10%, with 60 days' notice, and your change requests go to the front of the queue. The monthly rate is higher not because the work differs, but because invoicing, chasing, and reconciling twelve payments a year costs real time on a two-person team. We say the difference out loud rather than hiding it.

One content change that does not touch the design and does not add a page: a nightly rate, a room photo, the WhatsApp number, a typo, check-in hours. It is counted in requests rather than hours, so you can count the limit yourself. Send them whenever you like over WhatsApp and they are all handled together in your monthly work window. The allowance resets at the start of each month and does not roll over.

We quote the cost first, and you are free to hold it until next month when the allowance resets. The hourly rate outside the allowance differs by tier and is written on each card. We never do the work first and invoice afterwards.

Yes, with no minimum term and no penalty. Stop within the first 30 days and get a full refund: the month paid on monthly billing, the whole yearly payment on yearly billing. After that, on monthly billing stop any time; service runs to the end of the month already paid and no further invoice is issued. On yearly billing the months that have not run become credit valid for 12 months on any of our services. The yearly price stays fixed in years one and two; from year three it rises 10%, with 60 days' notice, and you may stop before the new price applies. If the service stops because of us, the unused months are refunded. A tier change takes effect from the following month. The monthly price can change with 30 days' notice, and you may stop before the new price applies.
Get Started

First 30 days: not right, money back.

Two tiers: Care Lite and Care Standard. Send your site's address and we will suggest the one that fits.

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