If we miss, you are the one who gets compensated
Every service we sell is listed here, including the ones with no outcome guarantee.
- Every clause names what happens if we miss, not just an apology.
- Where a service promises a deadline or a refund, its limit is written in the same sentence.
43 services, and where each one stands
Has its own written set
Each service has its own guarantee clauses, and each names what happens if we miss.
Villa Web Packages
How many guests actually book depends on your rates, your photos, and your service. The six below are on us, and each one names what you receive if we miss.
6 written guarantees
Hotel Booking Engine
We guarantee the system works and own our mistakes. Occupancy we do not guarantee.
8 written guarantees
Jaga Booking Engine
We cannot promise a system never breaks. What we promise: you are never the last to know.
4 written guarantees
Cut Your OTA Commission
How many bookings arrive depends on your rate, location, and season. These are on us.
7 written guarantees
Google Ads
The cost of bringing one ready-to-book searcher is our number, and we guarantee it.
5 written guarantees
Meta Ads
The cost of bringing one serious prospect is our number, and we guarantee it.
5 written guarantees
Done-for-you Meta Ads
Sales depend on your product and how you answer chats. We promise the creative, the date, the management and the reports.
3 written guarantees
Revenue-Share Ads
We do not promise that your revenue doubles. We promise how it is counted, and what happens if the ads do not work.
5 written guarantees
TikTok Ads
The cost of one viewer who gets in touch is our number, and we guarantee it.
5 written guarantees
Video Content
How many views and how many bookings depends on your product, price, and market. These five are on us.
5 written guarantees
Online Store
How much you sell depends on your products, prices and promotion. These seven things are our responsibility, and they are in the contract.
7 written guarantees
Has one written guarantee
One paragraph is the whole guarantee, so it is printed in full here. There is no other page you need to open to know what it says.
Google Business Profile
See the packagesNot verified yet? We resubmit it, free.
If verification fails, we fix the details and resubmit free, up to 3 submissions; the decision stays with Google. Monthly plans have no minimum: cancel anytime, service runs to the end of the paid month.
Villa Photography
See the packagesNot happy? One free reshoot in 7 days.
Tell us within 7 days of delivery and we reshoot free, once per session. Bad weather or a property not ready is not covered: tell us before the shoot and we move the date.
Business Email
See the packagesIt reaches the inbox, or we fix it free for 30 days.
Delivery is tested for real before handover. If within 30 days your email lands in spam because of our settings, we fix it at no cost.
Care Plan
See the packagesFirst Month Not a Fit? Full Refund.
Stop within the first 30 days for a full refund. After that: monthly stops any time, yearly becomes 12-month credit. If we stop the service, the unused months are refunded.
SEO Subscription
See the packagesWe promise the work, not a Google position.
Nobody can guarantee position 1. We promise your tier's monthly work list plus a report with the numbers, and anything unfinished carries into the next month at no charge.
SEO Done For You
See the packagesThe monthly work list, done or made up free.
Every month, the work on the package card, with a report you can check. A short month is made up the next month at no cost. On Area and Portfolio, the article part's first-chat guarantee also applies. No promise of a Google position.
Technical SEO
See the packagesA fix fails the test? We redo it, free.
Every fix is tested when it is done. If within 60 days one of our fixes fails Google's test or breaks because of our work, we fix it again at no cost. What we do not promise: a position on Google, because Google decides that.
On-page SEO
See the packagesCopy not right yet? One revision round, free.
Every page gets one revision round before it goes live. If a fact turns out wrong after publishing, we fix it free for 30 days. What we do not promise: a particular position on Google.
Link Building
See the packagesShort on links? Made up next month, no charge.
The link count on the package card is our work promise. If one month falls short, the shortfall is done the next month at no cost, and links lost during the contract are replaced. What we do not promise: a position on Google.
Media Publication
See the packagesNot published within 14 days? Replaced, or refunded.
Every outlet in the package publishes within 14 days of the draft being approved. If not, we replace it with an equivalent outlet or refund that outlet's fee. We do not write misleading news.
AI SEO (GEO)
See the packagesNo improvement? One more round.
If the re-test 30 days after the GEO Fix shows no improvement at all, neither a wrong fact gone nor a mention gained, we do one more round at no cost. What we do not promise: that an AI will name you.
SEO Audit & Keyword Research
See the packagesFewer than 10 findings? Money back.
If the audit report holds fewer than 10 findings you can act on, the audit fee is refunded in full. A keyword that turns out to have no searches at all in Keyword Planner is replaced at no cost. What we do not promise: a position on Google.
Multilingual SEO
See the packagesHreflang errors? We fix them.
If Search Console reports hreflang errors within 60 days of completion, we fix them at no cost, and any language page not yet indexed is checked and resubmitted. What we do not promise: a position on any country's Google.
Local Citation
See the packagesWrong again? We fix it again.
A listed source that goes wrong again within 90 days is fixed again at no cost. A source that refuses to change is recorded with the reason, so you know exactly what is done and what is not. What we do not promise: a position on Google Maps.
Analytics & Tracking
See the packagesA click not recorded? We fix it, free.
Every event is tested before hand-over. If within 60 days a click that should be recorded is not, we fix it at no cost. The data always lives in your account, so if you stop working with us, nothing is lost.
Conversion Optimisation
See the packagesNot moving by day 30? One more round, free.
On the Fix and Full packages, if WhatsApp taps on the pages we changed do not rise within 30 days compared with the 30 days before, we do one more round of fixes at no cost. The condition: visits to those pages did not fall by more than half.
Existing Website Care
See the packagesSite down and we did not tell you? That month is free.
Site down and we have not told you by the next working day: that month of Watch or Care is not billed. An update that breaks the layout is rolled back within 1 working day, free. We do not promise a site will never be hacked.
Personal Brand
See the packagesVideos late, next month we add more.
Videos are ready 7 working days after recording. Every week late earns an extra video the following month, up to 3.
Done-for-you Personal Brand
See the packagesBehind schedule, we add work.
Videos are ready 7 working days after recording. Each week late, we add one video the following month, up to 3.
AI Workshop
See the packagesNot in use a week later? We run it again.
Templates arrive 1 working day after the workshop. None in use 7 days later? One more online hour, free.
Uses the website guarantees
Same website packages at the same prices, so the same guarantees apply: launch date in the contract and at least 3 enquiries within 60 days, on written conditions.
- Tour, Travel & Rental Website
- Cafe & Restaurant Packages
- Spa Website Packages
- Clinic Website Packages
- Wedding Website Packages
- Legal Consultant Website Packages
- Business Website Packages
- Landing Page
- Business Property Website
No outcome guarantee
Results turn on platforms and budget, so we do not promise them. What applies: the package and the working terms.
Working terms for website packages
Materials deadline, the discount if we run late, and the deposit back if you stop, on one page.
