A channel drops at 2am. We check every working day.
Your booking engine and channel manager checked every working day and backed up monthly, whoever installed them.
Pricing
Two prices, split by property type.
What differs is not the feature list but how much there is to check. A hotel carries more room types and more channels.
Jaga Villa
1 to 15 units
IDR 1,500,000 / mo
For a villa whose booking engine already runs and whose rates you set yourself.
What we do
- Calendar sync status checked every working day (Monday-Saturday), and you are told by the next working day at the latest if a channel drops
- Booking engine configuration backed up monthly, so last month's settings can always be restored
- Settings adjusted when an OTA changes its rules, counted as one repair
- A one-page monthly report: occupancy and booking sources
- WhatsApp us in business hours, plus 1 repair a month when something breaks
What we do not do
Rates, promotions and rate parity checks are not included. That work needs decisions every week, and it is what booking engine management covers: rates and parity from the Sync plan, promotions from Direct.
Jaga Hotel
10 rooms and up
IDR 2,500,000 / mo
For a hotel whose reservations team sets its own rates but wants the connections kept alive.
What we do
- Sync status to every channel checked every working day (Monday-Saturday), and you are told by the next working day at the latest if one drops
- Channel manager configuration backed up monthly
- What we check is your channel manager (STAAH or Cloudbeds) and each of its channels, not the PMS
- Settings adjusted when an OTA changes its rules, counted as one repair
- A one-page monthly report: occupancy, ADR and booking sources
- WhatsApp us in business hours, plus 2 repairs a month
What we do not do
Rates, allotment, promotions and rate parity checks are not included. That work needs decisions every week, and it is priced from the Connect plan upward.
If a channel drops and we have not told you by the next working day, that month's Jaga fee is not charged. A double booking from a sync error on our side: we cover the replacement price difference for one night, one unit or room per incident, up to one month of the Jaga fee. Repairs beyond the allowance are IDR 500K an hour with a written estimate. Included if you take booking engine management. Stop any time with no penalty, service runs to the end of the paid month, and your tool subscription stays on your own card.
Once, at the start
If somebody else installed it.
A system installed by others is audited first, then monitored. Free when the setup came from us.
Villa takeover audit
IDR 2,500,000
Channels, rate plans, and the points that drop most often are written down, then monitoring is fitted.
Hotel takeover audit
IDR 3,900,000
Room types, rate plans, every channel, and the connection to the PMS you run. Wider, because there is more to check.
One-time. After that it is just the monthly fee.
Four things we carry on Jaga
We cannot promise a system never breaks. What we promise: you are never the last to know.
Read the guarantee detail- Checked every working day, and you hear first
- Repairs counted per job, with a written allowance
- A double booking caused by us: capped at 1 month's Jaga fee
- Stop any time, the system stays yours
Four guarantees. In writing. For every month you subscribe.
Materials deadline, the discount if we run late, and the deposit back if you stop, on one page.
Who looks after the booking engine once it runs?
The connection to the OTAs can break when a platform changes its rules, and it is often only noticed when a double booking arrives.
IDR 0
For owners who check the system themselves every day.
- Rates, promos, calendar
- You
- Sync checks
- You check it yourself
- When a connection breaks
- You find it, then contact the tool's vendor
- Double-booking reports
- You handle it yourself after the first 60 days
- Contract
- None
IDR 1.5M/month
You keep setting your own rates, but you do not want the connection to break unnoticed.
- Rates, promos, calendar
- You
- Sync checks
- We check every working day, Monday to Saturday
- When a connection breaks
- You hear from us by the next working day at the latest. 1 repair a month included
- Double-booking reports
- Answered in working hours
- Contract
- No minimum, stop any time
from IDR 3.5M/month
You do not want to think about rates, calendar or channels at all.
- Rates, promos, calendar
- Us: rates updated weekly, rate parity checked monthly
- Sync checks
- Included, because everything in Jaga is inside it
- When a connection breaks
- Same as Jaga, its repair allowance comes along
- Double-booking reports
- Outside working hours answered within 2 hours, 07.00-22.00 WITA, every day
- Contract
- 3 months minimum
For the first 60 days after go-live, every setup gets the same double-booking cover as management. Jaga is already inside management, so it is never charged twice. If we fail to tell you in time, Jaga is not billed that month.
The boundary
Three things Jaga is not.
We write it out plainly so you are not paying for something you think you are getting.
Not rate management
Jaga keeps the system alive. Setting rates, promotions and parity every week is booking engine management, from the Sync plan for villas or Connect for hotels.
See booking engine management plansNot website upkeep
This watches the booking engine and channel manager, not the pages of your website. Websites have their own track on the Care Plan.
See the Care PlanNot the installation
If there is no booking engine yet, what you need is the install, not the watching.
See booking engine installationBefore you ask
The five that come up most.
Send your property name and the tool you run.
Tell us who installed it too. We reply with whether we can watch it, and whether the takeover audit applies.
We reply in business hours WITA. No long contract, stop any time.