Jaga

A channel drops at 2am. We check every working day.

Your booking engine and channel manager checked every working day and backed up monthly, whoever installed them.

Chat on WhatsApp See the pricing

Pricing

Two prices, split by property type.

What differs is not the feature list but how much there is to check. A hotel carries more room types and more channels.

Jaga Villa

1 to 15 units

IDR 1,500,000 / mo

For a villa whose booking engine already runs and whose rates you set yourself.

What we do

Calendar sync status checked every working day (Monday-Saturday), and you are told by the next working day at the latest if a channel drops
Booking engine configuration backed up monthly, so last month's settings can always be restored
Settings adjusted when an OTA changes its rules, counted as one repair
A one-page monthly report: occupancy and booking sources
WhatsApp us in business hours, plus 1 repair a month when something breaks

What we do not do

Rates, promotions and rate parity checks are not included. That work needs decisions every week, and it is what booking engine management covers: rates and parity from the Sync plan, promotions from Direct.

Start Jaga Villa

Jaga Hotel

10 rooms and up

IDR 2,500,000 / mo

For a hotel whose reservations team sets its own rates but wants the connections kept alive.

What we do

Sync status to every channel checked every working day (Monday-Saturday), and you are told by the next working day at the latest if one drops
Channel manager configuration backed up monthly
What we check is your channel manager (STAAH or Cloudbeds) and each of its channels, not the PMS
Settings adjusted when an OTA changes its rules, counted as one repair
A one-page monthly report: occupancy, ADR and booking sources
WhatsApp us in business hours, plus 2 repairs a month

What we do not do

Rates, allotment, promotions and rate parity checks are not included. That work needs decisions every week, and it is priced from the Connect plan upward.

Start Jaga Hotel

If a channel drops and we have not told you by the next working day, that month's Jaga fee is not charged. A double booking from a sync error on our side: we cover the replacement price difference for one night, one unit or room per incident, up to one month of the Jaga fee. Repairs beyond the allowance are IDR 500K an hour with a written estimate. Included if you take booking engine management. Stop any time with no penalty, service runs to the end of the paid month, and your tool subscription stays on your own card.

Once, at the start

If somebody else installed it.

A system installed by others is audited first, then monitored. Free when the setup came from us.

Villa takeover audit

IDR 2,500,000

Channels, rate plans, and the points that drop most often are written down, then monitoring is fitted.

Hotel takeover audit

IDR 3,900,000

Room types, rate plans, every channel, and the connection to the PMS you run. Wider, because there is more to check.

One-time. After that it is just the monthly fee.

Guarantees, Not Promises

Four things we carry on Jaga

We cannot promise a system never breaks. What we promise: you are never the last to know.

Checked every working day, and you hear first
The sync status of every active channel is checked every working day, Monday to Saturday.
Repairs counted per job, with a written allowance
Every month includes 1 repair for a villa and 2 repairs for a hotel, done in working hours.
A double booking caused by us: capped at 1 month's Jaga fee
A double booking caused by a sync error on our side: we find the replacement property and handle the guest.
Stop any time, the system stays yours
No minimum term and no penalty.

Four guarantees. In writing. For every month you subscribe.

Read the guarantee detail

Materials deadline, the discount if we run late, and the deposit back if you stop, on one page.

Read the working terms

After setup

Who looks after the booking engine once it runs?

The connection to the OTAs can break when a platform changes its rules, and it is often only noticed when a double booking arrives.

Run it yourself

IDR 0

For owners who check the system themselves every day.

Rates, promos, calendar: You
Sync checks: You check it yourself
When a connection breaks: You find it, then contact the tool's vendor
Double-booking reports: You handle it yourself after the first 60 days
Contract: None

Jaga

IDR 1.5M/month

You keep setting your own rates, but you do not want the connection to break unnoticed.

Rates, promos, calendar: You
Sync checks: We check every working day, Monday to Saturday
When a connection breaks: You hear from us by the next working day at the latest. 1 repair a month included
Double-booking reports: Answered in working hours
Contract: No minimum, stop any time

Management

from IDR 3.5M/month

You do not want to think about rates, calendar or channels at all.

Rates, promos, calendar: Us: rates updated weekly, rate parity checked monthly
Sync checks: Included, because everything in Jaga is inside it
When a connection breaks: Same as Jaga, its repair allowance comes along
Double-booking reports: Outside working hours answered within 2 hours, 07.00-22.00 WITA, every day
Contract: 3 months minimum

For the first 60 days after go-live, every setup gets the same double-booking cover as management. Jaga is already inside management, so it is never charged twice. If we fail to tell you in time, Jaga is not billed that month.

The boundary

Three things Jaga is not.

We write it out plainly so you are not paying for something you think you are getting.

Not rate management

Jaga keeps the system alive. Setting rates, promotions and parity every week is booking engine management, from the Sync plan for villas or Connect for hotels.

See booking engine management plans

Not website upkeep

This watches the booking engine and channel manager, not the pages of your website. Websites have their own track on the Care Plan.

See the Care Plan

Not the installation

If there is no booking engine yet, what you need is the install, not the watching.

See booking engine installation

Before you ask

The five that come up most.

Yes, and that is why this page exists. All it needs is a one-time takeover audit, because we have to see inside before promising anything. After that it runs exactly as it does for clients whose setup came from us.

Beds24 and STAAH most often, because those are the two tools in our installation packages. Cloudbeds as well. If your tool is outside those three, send us the name on WhatsApp and we will tell you plainly whether we can, rather than saying yes and struggling later.

Different object. The Care Plan looks after what is on your website: restorable backups, library updates, and a small-change allowance, while hosting sits in the website's annual fee. Jaga looks after the booking engine and channel manager: calendar sync, channel settings, and the connections to the OTAs. Plenty of clients run both, because they are genuinely different things.

Sync status is checked every working day (Monday-Saturday), and you are told by the next working day at the latest if something drops; if not, that month's Jaga fee is not charged. Fixes run in business hours WITA: 1 repair a month is included for villas and 2 for hotels, and adjusting settings after an OTA rule change counts as one repair. Beyond that allowance it is IDR 500K an hour with a written estimate, which we send before starting.

No. The tool account, the booking engine and all of the data have been in your name from the start. If Jaga stops, the system keeps running; there is simply nobody watching it.

Send your property name and the tool you run.

Tell us who installed it too. We reply with whether we can watch it, and whether the takeover audit applies.

Chat on WhatsApp

We reply in business hours WITA. No long contract, stop any time.